Frequently Asked Questions

For additional help call us: 0151 339 1222

What CCTV system should I choose?

IP cameras have the capability to generate a better image, Due to the cables they are generally easier to install and are future proof meaning your cameras could be replaced in the future without the need for re wiring, however analogue cameras are a lot cheaper to purchase and are reliable. Each system has its own advantages and disadvantages but both give clients a range of options to suit them, the environment and budget. Our CCTV specialist technicians can advise you on the most suitable choice for your requirements.

What is the CCTV camera quality like at night?

The camera quality at night depends on the type of camera you have chosen to install. The Cameras we install produce as a minimum black and white infra red images up to 20 meters working up to full colour images, in the dark, using the latest technology.

Can I view my CCTV cameras remotely?

Yes every CCTV system we install can be viewed through a mobile app or web browser providing that the system is connected to a live broadband connection.

Should I get a wired or wireless alarm system?

The choice between a wired or wireless alarm system question pops up a lot now with the rapid expansion of wireless systems available on the market. Wired alarm systems are a lot more reliable as they are connected by a physical cable, how ever this does mean higher install costs and also potential damage to the property, this is where wireless alarm systems come in to their own as they are quicker to install because none or very little damage will be caused to the premises and the wireless alarm systems are getting better all the time.

Can I access my alarm remotely?

Accessing an alarm system depends on what alarm system you have chosen to install, but the majority of alarm system brands are now developing such access apps so customers can see the condition of their alarm from anywhere in the world.

How long do the batteries last on the wireless fire and security equipment?

Most fire and security brands say that the equipment batteries will last 2 years (depending on use).

How long does the fire and security system installation take?

The time a fire and security system takes to install depends on what system you have chosen to install and how much equipment there is to set up. As an example a 4 camera CCTV system can take up to a full day or a wireless alarm with 4 accessories can take just a matter of hours.